Shipping Integration

Ship Physical Products. Automate Fulfillment.

Automatically send Digistore24 orders to ShipStation for faster fulfillment, easier label creation, and streamlined shipping operations. Keep your order data synchronized, reduce manual admin, and manage physical product delivery from one central place.

~10 min setup
Free with Digistore24
IPN-based

What You Get

Simplify Fulfillment From Checkout to Delivery

The moment a Digistore24 sale clears, ShipStation receives the order, line items, and shipping address. No CSV exports, no copy-paste.
Use ShipStation's rate shopping and batch printing on top of your Digistore24 order flow. Ship 100 packages in 1 click.
Tracking numbers and 'shipped' status flow back to Digistore24. Customers see status updates, and your refund window stays clean.
Route only the products that ship physically. Keep digital orders, add-ons, and unsupported regions out of the queue automatically.

Before You Start

A Short List of Prep Work

Have these ready before you open the IPN settings and the whole connection will only take about 10 minutes.

A Digistore24 account. Don't have one? Sign up free.
A ShipStation account with a verified email.
A ShipStation API key and API secret (generated from Account → API Settings).
ShipStation SKUs created for the products you'll ship.
Your Digistore24 product list is ready to map to those SKUs.

How It Works

From Order to Fulfillment in Seconds

The integration runs over Digistore24's IPN webhook system. The moment a buyer's payment clears, Digistore24 posts the order to ShipStation, and ShipStation takes it from there.

Step 1
Order Placed
A buyer completes checkout on your Digistore24 funnel. Digistore24 captures the payment and clears the order.
Step 2
IPN Fires
Digistore24 instantly posts the order, product, and shipping data to ShipStation via secure IPN.
Step 3
Order Fulfilled
ShipStation receives the order, picks, packs, and ships the product, and updates the tracking information.

Setup Guide

Connect ShipStation in 6 Steps

Most integrations only take about 10 minutes to set up once you have your account credentials ready.

1
Open the IPN Settings In your Digistore24 vendor view, head to Settings → Integrations (IPN) and click Add new connection.
2
Pick ShipStation From the List Choose ShipStation from the preconfigured systems list.
3
Enter Your ShipStation API Details Paste your ShipStation API Key and API Secret (found under Settings → Account → API Settings in ShipStation).
4
Map Your Products to SKUs Enter the matching SKU for each Digistore24 product to ensure the correct physical item is shipped.
5
Set the Scope (Optional) Limit the integration to specific products, languages, or delivery countries.
6
Activate, Notify, Save Mark the connection Active, enter an email address for error alerts, and click Save. Click Test connection to verify.

A Pro Tip

Test With One Product First

Set the scope filter (step 5) to a single low-volume product on day 1. Place a test order, confirm it lands in ShipStation with the right SKU, ship it, and watch tracking sync back to Digistore24. Then expand the scope to the rest of your catalog.

Read the Full Setup Article Here

Frequently Asked Questions

Can one Digistore24 product fulfill multiple SKUs?: Yes. In step 4 of the setup, comma-separate the SKUs in the Product SKU field. ShipStation receives each as a separate line item on the order. That's how kits, bundles, and free-plus-shipping samples are usually handled.
What happens to a shipment if the customer refunds?: The shipment stays where it is in ShipStation, since Digistore24 doesn't auto-cancel labels. If the order hasn't shipped yet, cancel it manually inside ShipStation. We recommend filtering by order status in ShipStation so refunded orders surface in their own view, separate from the print queue.
Why is my test connection failing?: Most of the time it's a typo'd API secret or a SKU that doesn't exist in ShipStation yet. Re-paste the secret, confirm the SKU shows in ShipStation's product list, and try again. The error-notification email you set in step 6 will receive a detailed reason whenever an IPN fails to deliver.