Have these ready before you open the IPN settings and the whole connection takes about ten minutes.
Automate Physical Product Fulfillment
Automate physical product fulfillment without adding operational complexity. Fulfillment.com automatically receives Digistore24 orders so products can be picked, packed, shipped, and tracked without manual handoffs.
- ~10 min setup
- Free with Digistore24
- IPN-based
Scale Fulfillment Without Scaling the Workload
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The moment a Digistore24 sale clears, Fulfillment.com receives the order, line items, and shipping address. No manual data entry, no delays.
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Fulfillment.com's 3PL expertise ensures your products get picked, packed, and shipped quickly and correctly so you can keep your customers happy with reliable delivery.
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Tracking numbers and 'shipped' status flow back to Digistore24. Customers receive timely updates, and your refund window stays clean.
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Built for direct-response offers, Fulfillment.com handles high volumes and rapid growth so you can expand your reach without logistics headaches.
A Short List of Prep Work
- A Digistore24 account. Don't have one? Sign up free.
- A Fulfillment.com account with active services.
- Fulfillment.com API credentials (API Key and API Secret).
- SKUs created in Fulfillment.com for the products you'll ship.
- Your Digistore24 product list is ready to map to those SKUs.
From Order to Warehouse Fulfillment in Seconds
Step 1
Order PlacedStep 2
IPN FiresStep 3
Order Fulfilled
Connect Fulfillment.com in Six Steps
Most integrations only take about 10 minutes to set up once you have your account credentials ready.
- Open the IPN Settings In your Digistore24 vendor view, head to Settings → Integrations (IPN) and click Add new connection.
- Pick Fulfillment.com From the List Choose Fulfillment.com from the preconfigured systems list.
- Enter Your Fulfillment.com Credentials Paste your Fulfillment.com Username and Password into the fields to authorize the connection.
- Map Your Products to SKUs Enter the matching SKU for each Digistore24 product to ensure the correct item is shipped.
- Set the Scope (Optional) Limit the integration to specific products, languages, or delivery countries.
- Activate, Notify, Save Mark the connection Active, enter an email address for error alerts, and click Save. Click Test connection to verify.
Test With One Product First
Set the scope filter (step 5) to a single low-volume product on day one. Place a test order, confirm it lands in Fulfillment.com with the right SKU, ship it, and watch tracking sync back to Digistore24. Then expand the scope to the rest of your catalog.
Frequently Asked Questions
- Can one Digistore24 product fulfill multiple SKUs?
Yes. In step 4 of the setup, comma-separate the SKUs in the Product SKU field. Fulfillment.com receives each as a separate line item on the order. That's how kits, bundles, and free-plus-shipping samples are usually handled.
- What happens if a customer refunds an order?
The order status in Fulfillment.com remains unchanged, as Digistore24 doesn't auto-cancel fulfillment requests. If the order hasn't shipped yet, cancel it manually inside Fulfillment.com. We recommend filtering by order status so refunded orders surface in their own view.
- Why is my test connection failing?
Most of the time, it's a typo'd API Secret or a SKU that doesn't exist in Fulfillment.com yet. Re-paste the secret, confirm the SKU shows in Fulfillment.com's product list, and try again. The error-notification email you set in step 6 will receive a detailed reason whenever an IPN fails to deliver.
